Operations
Scope map
Management Modules
CMS
Pages / Add Page / View Page / Edit Page / Banners
SERVICES
Service Category List / Add Service Category / View Service Category / Edit Service Category / Service List
APPOINTMENTS
Appointment List / Add Manual Booking / Appointment Details / Edit / Process Booking / Janam Kundli Requests
CRM
Customer List / Add Customer / Customer Details / Edit Customer / Addresses
PANDITS
Pandit List / Add Pandit / Pandit Details / Edit Pandit / Service Assignment
STORE
Product Category List / Add Product Category / View Product Category / Edit Product Category / Subcategory List
BLOG
Blog List / Add Blog / Blog Details / Edit Blog / Blog Category List
ACCOUNTS
All Transactions / Transaction Details / Appointment Payments / Order Payments / Refund Requests
SUPPORT
Contact Enquiries / Support Ticket List / Support Ticket Details / Reply Ticket / Assign Ticket
REPORTS
Appointment Report / Service Report / Pandit Report / Customer Report / Sales Report
USERS-ROLES
Staff Users / Add Staff User / View Staff User / Edit Staff User / Role List
NOTIFICATIONS
Notification Events / Template List / Add Template / View Template / Edit Template
SEO
SEO Dashboard / Page SEO List / Edit Page SEO / Service SEO / Pandit SEO
SETTINGS
General Settings / Brand Theme / Contact Settings / Booking Settings / Payment Settings
ACTIVITY-AUDIT
Activity Log / Admin Actions / Staff Actions / Booking History / Order History
Recent Appointments
Live CRM| Booking | Customer | Service | Status |
|---|---|---|---|
| VAS-APT-1001 | Ravi Mehta | Birth Chart & Janam Kundli | Confirmed |
Store Orders
Fulfilment| Order | Customer | Total | Status |
|---|---|---|---|
| VAS-ORD-2001 | Neha Kulkarni | Rs. 3,918 | Packed |
Business Records
CMS CRM DataAll platform modules, settings, roles and reports
CMS ManagerPages, banners, menus, testimonials, FAQ and policies
SEO ManagerMetadata, schema, redirects, robots and sitemap
Store ManagerProducts, stock, orders, returns and coupons
Appointment ManagerBookings, schedules, assignment and cancellations
Accounts ManagerPayments, refunds, invoices, tax and revenue
Customer support ticket awaiting reply
Email and SMS template for upcoming booking
Appointments, products, refunds and tax overview
Logo, phone, email, address, social links and colors
File upload rulesAllowed report, birth document and product image types with size limits
Payment gateway settingsEnabled methods and protected secret-key configuration placeholders
Shipping zones and ratesBusiness-specific methods, delivery rules and tracking workflow
Published article with author, tags, featured image and SEO
Simple Vastu checks before moving officeDraft article ready for CMS review
Service-specific FAQ shown on Kundli pages
Can I reschedule an online consultation?Booking FAQ controlled from Admin
Approved home page testimonial
Percentage coupon with validity, limits and product conditions
Paid appointment transaction linked to booking VAS-APT-1001
Pending accounts manager approval
Receipt linked to order and customer account
301 redirect to /janam-kundli
SEO structured data for contact and business identity
Email/SMS template with customer and report placeholders
Stock adjustment workflow with reason and history
Pending Payment, Confirmed, Assigned, Scheduled, In Progress, Completed, Cancelled, Reschedule Requested, Refunded, No Show
Order statusesPending Payment, Payment Confirmed, Processing, Packed, Shipped, Out for Delivery, Delivered, Cancelled, Returned, Refunded
Payment statusesPending, Successful, Failed, Cancelled, Partially Refunded, Refunded
Activity log entry showing who changed what and when
Customer saved product for later purchase
Customer review waiting for Store Manager approval
Staff account assigned to pages, menus, blogs, FAQ and testimonials
SEO Manager - ArjunStaff account assigned to metadata, schema, redirects and sitemap
Store Manager - PriyaStaff account assigned to products, orders, stock and shipping
Appointment Manager - SureshStaff account assigned to scheduling, Pandit assignment and reschedule requests
Accounts Manager - IqbalStaff account assigned to transactions, refunds, invoices, tax and revenue
Customer Support - RiyaStaff account assigned to enquiries, tickets and customer lookup